I help Creators, Coaches and Consultants like you…
Create an Exceptional Customer Experience
that delights your customers and fosters brand loyalty, propelling your business growth.
I know you want your customers to achieve real results.
You poured your heart, soul and one-of-a-kind expertise into your course, program or membership.
But here’s the thing – it’s so easy to get wrapped up in creating content and marketing it that we tend to forget what comes after the sale.
You know, it’s crucial to focus on your customer experience, engagement and support to ensure lasting success for both your business and the individuals who have invested in you.
But, how do you create a customer experience where your customers thrive without burning yourself out in the process?
With a streamlined, automated delivery process that creates a stress-free, VIP level experience for you and your students.
And I can do it for you!
▼▼▼ Here’s how! ▼▼▼
Let's create your extraordinary customer experience with my
3D Method
Deliver
Creating the right environment for your customer's success starts with giving them a solid foundation.
We'll design a strong, systematic VIP onboarding process to properly welcome your new customer and flawlessly deliver your product.
Say goodbye to the endless "who", "when", "where", "how" questions that are frustrating for you and your customers.
Delight
Think about a time you were so blown away by great service that you couldn’t stop talking about it. That's what we'll create that for your customers!
We'll get the proper tools, systems and processes in place to create a delightful, stress-free, community driven experience for you and your customers.
You'll be so good at anticipating your customers' needs, they will think you're a mind-reader.
Duplicate
Now, that you have exceeded your customers' expectations and delivered the promised results, you get to reap the rewards.
We'll offer intentional, personalized upsells to your current customers. And, we'll establish effective processes to gather testimonials and referrals, to attract your new customers.
No more hard selling. None of that “this is your last chance” stuff. Just a community of loyal, happy customers!
Hey!
I'm Deeann Harper.
And I want to help you create and deliver an extraordinary customer experience while also giving YOU more time, freedom, and balance.
I know it’s hard to find the balance between growing your business while maintaining the quality of your program or online community.
But, who says you have to choose?
By implementing the right engagement strategy with simple systems and a customer centric approach we can provide an amazing customer experience while you channel your passion and expertise into what you do best – creating amazing content for your customers.
By collaborating with me, we’ll ensure your customers have all of the tools necessary to succeed and cultivate a stellar customer experience that will set you apart in the marketplace, ultimately fueling your business growth.
Let's work together to
create your customer experience!
One-to-One
Customer Experience Support
We’ll create your customer experience that will “WOW” your customers without burning you out.
Improve your customer retention, foster brand loyalty and increase your customer lifetime value.
Resources & Templates
Not quite ready to outsource, but need guidance, real answers and templates?
Download my comprehensive course audit checklist and subscribe to my weekly newsletter!
Client & Student Reviews
Deeann is very professional. Her attention to detail is wonderful. She was so great to work with and I look forward to working with her again.
Deeann is awesome! She communicates well and is a great asset to our team. I highly recommend!
Grab your FREE comprehensive course audit!
Get Your Course Back on Track with our FREE Course Audit!
Download your FREE course audit checklist today to:
- Spot hidden engagement roadblocks.
- Boost student motivation and participation.
- Streamline your course for a smoother, more enjoyable experience.
Stop guessing and start improving your course today!
